Posts Tagged ‘notification’

SCOM : Configure notification for distributed applications

Written by Ingmar Verheij on May 24th, 2011. Posted in Operations Manager

Events generated by System Center Operations Manager (SCOM), like alerts and warnings, usually indicate (upcoming) problems. Notifiying you’re system administrators enables you to troubleshoot te problem as quickly as possible.

For a customer I’ve configured multiple distributed applications. Each distributed application defines a critical application that needs to be monitored. All distributed applications are displayed on a monitor showing the state of the distributed application.

 

When an event is triggered, for instance because the service is down, a notification needs to be sent. Not only to the system adminstrators, who administer the infrastructure, but also to the technical and functional application operator.

Active Directory groups are used to make the membership of the managable, since role based access control (RBAC) is used.

 

Maintenance mode

Written by Ingmar Verheij on October 20th, 2010. Posted in Nagios / GroundWork, Operations Manager

Monitoring servers, services and connections is great. It enables pro-active management, notification and escalation and improves root cause analysis.

One big challenge is the number of notifications being sent and the relevance of those notifications. A well set-up environment sents notifications when problems raise or a negative trend is detected. Signals for the Administrator to get out of his lazy chair.
Most environments, however, sent more notifications then needed and are often irrelevant. This causes a negative effect, the mailbox fills up rapidly and the value of the message decrease.

An example of a not well-planned monitoring environment is a reboot schedule. Especially when terminal servers are periodically rebooted, or re-deployed, servers maybe be unreachable once in a while. The monitoring software assumes the server is in trouble and would cause an alert and sent notifications.

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